Frequently Asked Questions - janusSEAL for OWA

Yes.
 
Version 2.1 of janusSEAL for OWA does require a license to successfully operate. Your organisation would have been supplied with license details when you purchased janusSEAL for OWA, or if evaluating the product janusNET would have sent you an evaluation license. These details must be supplied to janusSEAL for OWA via Group Policy administration.
 
Version 2.0 did not require a license to operate so if upgrading from that version be sure to specify the license details in Group Policy as part of the upgrade.

No.
janusSEAL for OWA will reject a janusSEAL for Outlook license. It will only successfully operate with a valid janusSEAL for OWA license.

There are two main possible causes for this:

1. the IIS World Wide Web Publishing Service has not been restarted, or
2. page caching at the web client

 
The first is the most likely cause. After making any changes to a janusSEAL for OWA Group Policy Object it is best to:

1. On the Exchange Server, bring up the Services manager via Start > Settings > ControlPanel > Administrative Tools > Services
2. In the list of services, select the World Wide Web Publishing Service
3. In the Microsoft Management Console toolbar, click the Restart Service button

 
If this does not resolve the problem then it may be due to content caching at the Web browser. Please consult the janusSEAL for OWA Administration Guide - Chapter "Administration Tasks"; Section "Troubleshooting Issues" for guidance on clearing the cache in a web client.

To determine the version of janusSEAL for OWA that is installed on an Exchange server:

1. Log onto the Exchange server
2. Open the Control Panel from Start > Programs > Control Panel
3. Open the Add or Remove Programs menu item
4. In the list of installed programs find janusSEAL for OWA
5. Click on the janusSEAL for OWA item so that it is selected in the list of installed programs
6. Against the listing of the janusSEAL for OWA installation item, the major and minorversion numbers will be visible as part of the product name.
7. To determine the point release and build numbers of the janusSEAL for OWA instance,click on the link "Click here for support information"
8. The precise version number information is available against the Version field of thedialog and is of the form M.N.P.R where M is the major version number, N is the minorversion number, P is the point release version number and R is the revision number

Yes.
Security update KB950159 for Exchange Server 2003 SP2 does not change the Outlook Web Access files that janusSEAL for OWA hooks into, so if you have an Exchange 2003 SP2 server upon which janusSEAL for OWA 2.1 is working there should be no issue with installing this security update on the server.
 

Yes.

Security update KB959897 for Exchange Server 2003 SP2 does not change the Outlook Web Access files that janusSEAL for OWA hooks into, so if you have an Exchange 2003 SP2 server upon which janusSEAL for OWA 2.1 is working there should be no issue with installing this security update on the server.

The Microsoft Knowledge Base article page has a listing of all the files which are modified by the security update and none of those files are used when integrating janusSEAL for OWA with the Exchange system.