I've made policy changes in janusSEAL for OWA's group policy object, but the changes are not visible in the web client. How do I make the changes appear at the client?
There are two main possible causes for this:
- the IIS World Wide Web Publishing Service has not been restarted, or
- page caching at the web client
The first is the most likely cause. After making any changes to a janusSEAL for OWA Group Policy Object it is best to:
- On the Exchange Server, bring up the Services manager via Start > Settings > ControlPanel > Administrative Tools > Services
- In the list of services, select the World Wide Web Publishing Service
- In the Microsoft Management Console toolbar, click the Restart Service button
If this does not resolve the problem then it may be due to content caching at the Web browser. Please consult the janusSEAL for OWA Administration Guide - Chapter "Administration Tasks"; Section "Troubleshooting Issues" for guidance on clearing the cache in a web client.
